Shipping & Returns
All orders are despatched ASAP. We use Australia Post or various couriers for all items. As a general guide deliveries to major Australia cities and towns can arrive 3 to 7 business days. For New Zealand orders, the overseas deliveries will take approximately 14 to 21 business days.
Free Shipping on orders over $100 in Australia and orders over $200 in New Zealand. It will be added directly at the checkout.
Goods & Services Tax
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.
Permission to Return and to Receive Credit
We will accept the return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account in Australian dollars. For unwanted merchandise, the cost of return shipping shall be the responsibility of the customer.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.