Fjallraven Melbourne Refund Policy
When you change your mind
- We will accept change of mind returns, as long as it is returned in a saleable condition with original receipt within 28 days of purchase. The refund will be provided using your original payment method.
- By saleable condition we mean that the item hasn’t been used, is still in its original packaging with tags in tact, with original accessories.
- If the products are returned used, damaged or do not have all original packaging, we reserve the right to refuse your refund.
- Gift cards cannot be returned if you change of mind.
Please visit https://fjallraven.com.au/pages/warranty for our warranty procedures.
- Gift cards may be purchased in store for use in store only. We are not responsible for and is unable to replace gift cards which are lost or stolen.
- Gift cards are valid for 12 months from date of purchase. Any balance that remains after the 12 months will not be available for use.
- The credit of a gift card does not accrue interest nor can it be redeemed or refunded for cash. Gift cards cannot be used to buy further gift cards.
- If a purchase made using a gift card is returned, the portion of the purchase attributable to the gift card will be refunded back on to the original gift card.